|Matric's commitment to customer satisfaction continues long after products
are delivered. Product upgrades, calibration, and repair services are
available to maintain the proper operation of your products.
Matric can provide aftermarket services for products manufactured elsewhere
and for legacy products which require sustaining engineering.
The largest market supported by Matric's aftermarket services is embedded
controls for heavy equipment, serving customers around the world on 5
continents. Matric works closely with one of the world's largest producers
of heavy equipment to provide seamless support to their end users and has
raised the bar for fast turnaround times and processing large volumes of
product during machine and system rebuilds.
specializes in servicing electronic controls for industrial equipment
whether, operated locally, by computer, or by radio remote. We work
hand-in-hand with our clients to understand their products and provide the
aftermarket services required by their legacy products.
aftermarket services can function as an authorized service center for
specialized consumer products. Matric excels at understanding and supporting
unique testing, troubleshooting, and upgrade requirements.
exceptional aftermarket support for our line of industrial control products.
Decades of experience and skilled workmanship are applied to assure that
product upgrades or refurbishing are performed to the highest standards.
Products that undergo Matric aftermarket services are as good as new.
skilled technicians are able to service electronic products down to the
component level whether thru-hole or SMT. Matric routinely services analog
and digital products such as:
- embedded microprocessor
- power supplies
- power line data couplers
- inclinometers and other
- data loggers
extensive experience servicing ruggedized transmitters and receivers
involving multiple channels, low-power, and high sensitivity. All aspects of
operator stations can be addressed including displays, membrane or
mechanical switches, programming, battery issues, and enclosures.
equipped to service high voltage products for industrial control systems.
- Inputs of up to 1,000 VAC,
3-phase, up to 150 Amps
- Variable frequency AC and
SCR based DC Motor controls
- Switching controls
rebuild, modify, and convert switchboxes, junction boxes, and antenna
service work on a wide variety of cables, from coax to heavy-duty,
multi-wire, ruggedized cables. We handle cables up to 150' long. We can
repair or replace any parts, and alter to customer specifications upon
Matric uses ATE for cable validation that offers more testing than can be
done by conventional methods, in a fraction of the time. It can handle up to
37 wires per bundle and checks for:
- pin-to-pin shorts
- low resistance
- capacitance/ inductance
between all pins and to the connectors
coordinated returns of partial or entire systems, scheduled to fit your
needs. We can return products to you in lots or bring together several
rebuild centers to return all at once.
several types of ATE's. These can be configured and programmed to apply
various voltages, currents, and input signals, and to simulate loads, on the
DUT. They will measure and record all outputs.
Refurbished Embedded Controls
Matric demonstrated a high level of commitment by expanding our facility to
help a customer outsource the aftermarket services for twenty different
types of embedded control units and three hundred different cables.
During the summer of 1998,
ground was broken for a new addition and by the fall of 1998 the building
project was completed and 27,500 square feet of new floor space was
available. Twenty talented service technicians were hired to supplement our
aftermarket services crew. Service technicians traveled to England for
training, learned to read customer notes and documents, became familiar with
the functions of the products, programmed automated test equipment, and
began to refurbish large shipments of product. Automatic test equipment
(ATE) and vacuum test equipment were added to perform full functional
testing and bring units back to proper operating condition.
Through this effort Matric improved the level of quality, reduced costs, and
cut turn around times for our customer and their customers.
- High-pressure spray washer
- low-temperature drying
- proprietary cable-cleaning
machine (cleans any length in seconds)
- Two-sets-of-eyes inspections
- Thermal testing
- Painting facility
- Conformal coating
- Repair analysis by part
number, product group, or by customer.
- Will bring your units back
to OEM specifications.